iprintman psm -l displays erorr "Error: general error (Unable to get the user FDN and/or password from the request.)"

  • 7007705
  • 27-Jan-2011
  • 26-Apr-2012

Environment

Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2
Novell iPrint for Linux

Situation

The following error is displayed when running iprintman psm -l:
Error: general error (Unable to get the user FDN and/or password from the request.)

Resolution

Resolution Steps:
  1. Open a terminal as root.
  2. Edit the /etc/openwbem/openwbem.conf"
    Current Value: owcimomd.allow_anonymous = True
    Change to: owcimomd.allow_anonymous = False
  3. Restart owcimomd
    #rcowcimomd restart
  4. Restart apache2
    #rcapache2 restart

The issue should now be resolved.