Environment
Situation
ERROR: "Unexpected exception during refresh: Novell.Zenworks.Zmd.ZenException: RegisterUser - Unable to register with any service
[ObtainAuthToken called with no realm name. Returning null for the token]"
Resolution
Verify that all the appropriate files are created in the %ZENWORKS_HOME%\share\tomcat\webapps\CasaAuthTokenSvc\ folder. In this case only the %ZENWORKS_HOME%\share\tomcat\webapps\CasaAuthTokenSvc\WEB-INF\lib folder was created.
Stop all ZENworks services. Remove the %ZENWORKS_HOME%\share\tomcat\webapps\CasaAuthTokenSvc\ folder. Restart the ZENworks services and allow the CasaAuthtokenSvc.war file to extract.
Verify that all the appropriate files are created in the %ZENWORKS_HOME%\share\tomcat\webapps\CasaAuthTokenSvc\ folder.
Additional Information
novell-zenworks-configure -c InstallCATSToZENTomcatConfigureAction -Z
novell-zenworks-configure -c DeployCasaAuthTokenWarConfigureAction
Then follow the steps above again.