Environment
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Installation - Agent
Situation
After installing the ZCM Agent it fails to register because ZenNative.dll fails to load during the registration process.
After placing the agent in debug logging mode search the zmd-message.log for this:
[DEBUG] [06/04/2010 11:36:43.466] [2936] [ZenworksWindowsService] [24] [] [RegistrationManager] [] [Exception parsing ostargets.xml Unable to load DLL 'ZenNative.dll': This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)] [] []
After placing the agent in debug logging mode search the zmd-message.log for this:
[DEBUG] [06/04/2010 11:36:43.466] [2936] [ZenworksWindowsService] [24] [] [RegistrationManager] [] [Exception parsing ostargets.xml Unable to load DLL 'ZenNative.dll': This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem. (Exception from HRESULT: 0x800736B1)] [] []
Resolution
A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support
For ZCM 10.3: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support
For ZCM 10.3: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support