User's relationship with bundle or policy does not appear in ZCC

  • 7007599
  • 19-Jan-2011
  • 16-Jul-2012

Environment

Novell ZENworks 10 Configuration Management Bundles
Novell ZENworks 10 Configuration Management Policies
Novell ZENworks 11 Configuration Management Bundles
Novell ZENworks 11 Configuration Management Policies

Situation

ZCC -> Users -> <a user> -> Relationships does not show an association with any bundles or policies.

An asterisk or star (*) is used in the container name of the user container.  e.g.  OU=*Users.O=Novell

Resolution

For ZCM 10.3: This is fixed in version 10.3.4 - see KB 7008244 "ZENworks Configuration Management 10.3.4 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZCM 11: This is fixed in version 11.2 - see KB 7010044 "ZENworks Configuration Management 11.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Workaround:  Do not use asterisks in container name.

Additional Information

Steps to duplicate:
  • Associate MyBundle with MyUser.*Services in eDirectory/LDAP user source
  • ZCC -> Bundles -> MyBundle -> Relationships does show the association with MyUser
  • ZCC -> Users -> MyUser -> Relationships does not show the association with MyBundle