ZCM Software Inventory Scan may slow down the computer

  • 7007584
  • 18-Jan-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 11 Configuration Management

Situation

The ZCM inventory software scan is a very intense process and may affect workstation performance while the scan is running.

Resolution

Consider running the scan during off hours.
Limit the days in which the scans run and alert users to leave their device powered on during this time to prevent the scan from running during logon the next morning.
 
Consider deselecting the option: "Process immediately if device unable to execute on schedule", which will likely impact initial device performance if the device was powered off during a scheduled over-night scan.
 
Ensure that COLW32.exe is excluded from ON-Access activity for the workstation's Anti-Virus software package.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.