Novell Client for Linux cores when the workstation is shutdown

  • 7007572
  • 14-Jan-2011
  • 27-Apr-2012

Environment

Novell Client for Linux 2.0 SP2
SUSE Linux Enterprise Server 11 Service Pack 1

Situation

Novell Client for Linux segfaults when the workstation is shutdown.
 
The following error message appears in the /var/log/messages:
 
Dec 27 16:09:06 <machine name> kernel: [  980.846203] Oops: 0000 [#1] SMP
Dec 27 16:09:06 <machine name> kernel: [  980.846206] last sysfs file: /sys/devices/virtual/net/lo/type
Dec 27 16:09:06 <machine name> kernel: [  980.846208] Modules linked in: novfs ipv6 vsock(X) vmmemctl(X) acpiphp microcode fuse loop dm_mod ppdev parport_pc sg rtc_cmos parport rtc_core rtc_lib floppy tpm_tis tpm sr_mod tpm_bios cdrom ac container button vmci(X) pcspkr mptctl intel_agp shpchp i2c_piix4 pci_hotplug i2c_core sd_mod crc_t10dif edd ext3 mbcache jbd fan processor ide_pci_generic piix ide_core ata_generic ata_piix libata thermal thermal_sys hwmon mptspi mptscsih mptbase scsi_transport_spi vmw_pvscsi scsi_mod vmxnet3 vmxnet(X)

Resolution

Update to kernel version to 2.6.32.27-0.2.2 or later. This update can be found in the SLES or SLED update channel.

Additional Information

Error seen in /var/log/messages
 
 
Dec 27 16:09:06 <machine name> kernel: [  980.846184] BUG: unable to handle kernel NULL pointer dereference at 00000072
Dec 27 16:09:06 <machine name> kernel: [  980.846190] IP: [<f7a2c4fd>] local_unlink+0x10d/0x220 [novfs]
Dec 27 16:09:06 <machine name> kernel: [  980.846200] *pdpt = 000000003573f001 *pde = 0000000000000000
Dec 27 16:09:06 <machine name> kernel: [  980.846203] Oops: 0000 [#1] SMP
Dec 27 16:09:06 <machine name> kernel: [  980.846206] last sysfs file: /sys/devices/virtual/net/lo/type
Dec 27 16:09:06 <machine name> kernel: [  980.846208] Modules linked in: novfs ipv6 vsock(X) vmmemctl(X) acpiphp microcode fuse loop dm_mod ppdev parport_pc sg rtc_cmos parport rtc_core rtc_lib floppy tpm_tis tpm sr_mod tpm_bios cdrom ac container button vmci(X) pcspkr mptctl intel_agp shpchp i2c_piix4 pci_hotplug i2c_core sd_mod crc_t10dif edd ext3 mbcache jbd fan processor ide_pci_generic piix ide_core ata_generic ata_piix libata thermal thermal_sys hwmon mptspi mptscsih mptbase scsi_transport_spi vmw_pvscsi scsi_mod vmxnet3 vmxnet(X)
Dec 27 16:09:06 <machine name> kernel: [  980.846233] Supported: Yes
Dec 27 16:09:06 <machine name> kernel: [  980.846235]
Dec 27 16:09:06 <machine name> kernel: [  980.846239] Pid: 3345, comm: novfs_ST Tainted: G           X (2.6.32.12-0.7-pae #1) VMware Virtual Platform
Dec 27 16:09:06 <machine name> kernel: [  980.846242] EIP: 0060:[<f7a2c4fd>] EFLAGS: 00010282 CPU: 0
Dec 27 16:09:06 <machine name> kernel: [  980.846246] EIP is at local_unlink+0x10d/0x220 [novfs]
Dec 27 16:09:06 <machine name> kernel: [  980.846248] EAX: 00000000 EBX: f5b0fda3 ECX: 00000000 EDX: 00000001
Dec 27 16:09:06 <machine name> kernel: [  980.846250] ESI: f5fca4b0 EDI: 00000000 EBP: f575ded0 ESP: f575dec0
Dec 27 16:09:06 <machine name> kernel: [  980.846252]  DS: 007b ES: 007b FS: 00d8 GS: 0000 SS: 0068
Dec 27 16:09:06 <machine name> kernel: [  980.846254] Process novfs_ST (pid: 3345, ti=f575c000 task=f57a23b0 task.ti=f575c000)
Dec 27 16:09:06 <machine name> kernel: [  980.846256] Stack:
Dec 27 16:09:06 <machine name> kernel: [  980.846257]  f7a3613f f7a372a9 f5fca4b0 00000000 f602bd40 f5f78ae0 000030fc 00000001
Dec 27 16:09:06 <machine name> kernel: [  980.846261]<0> f5b0fda3 00000000 f5cf04b0 00000010 00000000 00000000 00000000 f54a60d4
Dec 27 16:09:06 <machine name> kernel: [  980.846265]<0> f54a60e8 f7a2d078 f7a36201 f7a373c5 00000000 00000000 00000000 00000000
Dec 27 16:09:06 <machine name> kernel: [  980.846269] Call Trace:
Dec 27 16:09:06 <machine name> kernel: [  980.846289]  [<f7a2d6fc>] novfs_daemon_destroy_sessionId+0xfc/0x140 [novfs]
Dec 27 16:09:06 <machine name> kernel: [  980.846299]  [<f7a3210a>] Scope_Cleanup_Thread+0x26a/0x270 [novfs]
Dec 27 16:09:06 <machine name> kernel: [  980.846308]  [<c0253814>] kthread+0x74/0x80
Dec 27 16:09:06 <machine name> kernel: [  980.846314]  [<c0203daf>] kernel_thread_helper+0x7/0x18
Dec 27 16:09:06 <machine name> kernel: [  980.846317] Code: 7e 8b c8 3d 00 f0 ff ff 89 c6 0f 87 9e 00 00 00 89 44 24 08 c7 44 24 04 a9 72 a3 f7 c7 04 24 3f 61 a3 f7 e8 d6 ec ff ff 8b 7e 10 <0f> b7 4f 72 66 f7 c1 00 a0 0f 84 c4 00 00 00 8b 54 24 1c 8b 44
Dec 27 16:09:06 <machine name> kernel: [  980.846333] EIP: [<f7a2c4fd>] local_unlink+0x10d/0x220 [novfs] SS:ESP 0068:f575dec0
Dec 27 16:09:06 <machine name> kernel: [  980.846338] CR2: 0000000000000072
Dec 27 16:09:06 <machine name> kernel: [  980.846340] ---[ end trace 4cf74f420f79f721 ]---

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