eDirectory 8.8.6 fails during installation on Windows 2008 R2

  • 7007562
  • 13-Jan-2011
  • 26-Apr-2012


Novell eDirectory 8.8.6 for Windows 2008 R2
Microsoft 2008 R2


Installation fails after first reboot with "launch.exe have stopped working".

And one will see something like:

Problem signature:
Problem Event Name: BEX64
Application Name: launch.exe
Application Version:
Application Timestamp: 4c345aaf
Fault Module Name: MSVCR80.dll
Fault Module Version: 8.0.50727.4927
Fault Module Timestamp: 4a27427d
Exception Offset: 0000000000013c4b
Exception Code: c000000d
Exception Data: 0000000000000000
OS Version: 6.1.7600.
Locale ID: 1044
Additional Information 1: bc8f
Additional Information 2: bc8fe89e2e785ab03d1b940b0d4fed45
Additional Information 3: e8f6
Additional Information 4: e8f69070f8092abd0a835ddefb4fd35f


On Microsoft Windows 2008 R2, the installation must be run by Administrator, or 'run as Administrator'.

The documentation states that it can be run by a user with administrative privileges, this is only true for Windows 2003 and Windows 2008.

Additional Information

Opened a bug against the documentation.