ZCM Logon may be slow due to ZCM agent refresh

  • 7007546
  • 11-Jan-2011
  • 30-Apr-2012

Environment

Novell ZENworks 10 Configuration Management
Novell ZENworks 11 Configuration Management

Situation

The ZCM agent logon takes longer than expected due to the ZCM agent refreshing.
This delay may be significantly longer for ZCM agent versions greater than 10.3.0, due to changes in how initial refreshes are performed.

Resolution

NOTE: Please read Additional Information section before applying this change.
 
Set "ZENLoginUserRefreshAsync" to "TRUE".
 
Prior to ZCM 10.3 use the following registry key
[HKEY_LOCAL_MACHINE\Software\Novell\ZENworks]
"ZENLoginUserRefreshAsync"="TRUE".   
To turn the setting off, you can set "ZENLoginUserRefreshAsync"="FALSE".  
 
With ZCM 10.3 and later, use this registry key.
[HKEY_LOCAL_MACHINE\Software\Novell\ZCM]
"ZENLoginUserRefreshAsync"="TRUE". 
To turn the setting off, you can set "ZENLoginUserRefreshAsync"="FALSE".  

 The ZENLoginUserRefreshAsync registry value only affects the device refresh during the user login.

Status

Reported to Engineering

Additional Information

This setting does not significantly increase logon performance for most envirnments, and should not be enabled unless it noticeably helps.
 
This registry setting for asynchronous device refresh will allow the device to apply policies and bundles at the same time as the refresh is happening. 
This can cause older policies and bundles to be applied right after a change is made to the policy, and before the workstations refresh and get those changes.
 
Novell strongly recommends this setting is tested first to see what result it will have in the environment. 
For example, policies such as a User-Assigned DLU (Dynamic Local User) policy may not work properly with this setting.

Feedback service temporarily unavailable. For content questions or problems, please contact Support.