iPrint Client Installation fails and print spooler stops working on Win7 32bit Finnish

  • Document ID:7007544
  • Creation Date:11-Jan-2011
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      iPrint

Environment

Novell iPrint Client for Windows 5.56
Window7 32bit Finnish

Situation

  1. Error while installing iPrint Client

    Installing iPrint Client 5.56 on Win7 Finnish resuts in following error :-

    Failed to add Print Provider

    Etäproseduurikutsu epäonnistui.     (Translated in English :- [Remote Procedure
    Call failed.])


    Group:  WINDOWS
    Error Code:  000006BE
    SetupPrintProvider - AddPrintProvider failed 1726
  2. net start spooler
    Järjestelmävirhe 5.     (Translates to "System Error 5")

    Käyttö estetty. (Translates to "Access is denied")   
  3. net stop spooler

    Taustatulostus -palvelua ei käynnistetty. (Translates to "Print Spooler service
    is not started")

Resolution

Workaround :-
Install Win7 English and then add Finnish language to it.

Status

Reported to Engineering