Error "Creating secure SSL LDAP context failed: Simple bind failed ip address:636" while doing a Simple Selection object search in Mobile iManager 2.7 SP 4

  • 7007533
  • 11-Jan-2011
  • 07-Dec-2012

Environment

Novell iManager 2.7.4 Workstation
Novell eDirectory 8.8 for Linux
Novell eDirectory 8.8 for NetWare 6.5
Novell eDirectory 8.8 for Windows 2003
Novell eDirectory 8.8 for Windows 2000

Situation

In iManager 2.7 SP 4 Workstation (or greater), when selecting Directory Administration--> Modify object--> Search for a user object through "Select a Single object" Tab, we get an expected out put without any error. 

However in certain cases, when selecting Directory Administration--> Modify object--> Search for a user object through "Simple Selection" tab, it does not search for the object and gives an internal error with a detail "Creating secure SSL LDAP context failed :Simple bind failed IP address : 636".

Resolution

  1. Select the 'Configure' icon across the top in iManager.
  2. From the left nav, select 'iManager Server'
  3. Select 'Configure iManager'
  4. Select the 'Authentication' tab.
  5. Uncheck the option 'Use Secure LDAP for auto-connection'
  6. Close iManager and launch iManager workstation again.

    Per the help within iManager concerning this setting: 
    Note:  Use Secure LDAP for auto-connection: When selected, iManager performs LDAP communications using SSL. Some plug-ins, such as Dynamic Groups and NMAS, do not work if this option is not selected. This setting does not take effect until you log out of iManager.