Environment
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Business Objects Reporting
Situation
Error occurs when running reports using ZENworks Reporting Server with an Oracle database.
ERROR: "ORA-12514: TNS:listener does not currently know of service requested in connect descriptor"
ERROR: "ORA-12514: TNS:listener does not currently know of service requested in connect descriptor"
Resolution
The tnsnames.ora network configuration file requires the full DNS name for the Oracle servicename.