Local product query lists deleted local products

  • 7007515
  • 07-Jan-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 ZENworks Control Center - ZCC

Situation

Running a Local product query also is listing the deleted local products

Resolution

A fix for this issue is included in ZENworks 11, see TID 7006995"ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

The Product Search and Component Search snapshots accessible from the Configuration> Asset Inventory menu, should not list deleted products and deleted components respectively. Neither isDeleted column is accessible from the drop-down lists of available search criteria making a workaround not possible.

Cause of problem:
The filter did not include the necessary "where" clause to filter deleted products and components.

How it was fixed:
Added the appropriate filter objects to exclude deleted products and deleted components respectively

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