Error: "The application GroupWise canceled shut down" when shutting down Mac with GW client open

  • Document ID:7007497
  • Creation Date:06-Jan-2011
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      GroupWise

Environment

Novell GroupWise 8
Novell GroupWise 8 Hot Patch 1
Novell GroupWise 8 Hot Patch 2
Novell GroupWise 8 Support Pack 1
Novell GroupWise 8 Support Pack 1 Hot Patch 1
Novell GroupWise 8 Support Pack 2
Novell GroupWise 8 Support Pack 2 Hot Patch 1

Situation

The shutdown command on a Mac computer is selected while the GroupWise client is open, the shutdown is canceled with the error message:  "The application GroupWise canceled shut down"

Resolution

This has been reported to engineering however at this time will not be addressed.  The workaround is to close the GroupWise client before selecting to shut down the Mac computer