IDM installation fails with user credentials

  • 7007481
  • 05-Jan-2011
  • 13-Jan-2016


Novell eDirectory 8.8 for Windows 2008
Novell eDirectory 8.8 for All Platforms
Novell Identity Manager 3.6.1
NetIQ Identity Manager 4.5


Novell Identity Manager installation fails during LDAP authentication, message is: User Credentials not Valid.


Situation 1: Fixed the issue by adding a real copy replica to the server to either root or driver set partition. Since the server does not have a real copy replica, it is not able to get tree information due to missing external references.
Situation 2: There were multiple NICs on the server and the installation was trying to use the secondary NIC during credential validation. After all NICs were disabled except the primary and the server rebooted, the installation was able to validate the credentials properly.