Can't set LDAP base for Active Directory user source

  • 7007480
  • 05-Jan-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

when setting up AD user source if one tries to set the base DN an error is returned.
 
ERROR (from zcc.log):
15 Jul 2010 14:59:02     Class.......
com.novell.zenworks.datamodel.exceptions.InvalidRootContextException
15 Jul 2010 14:59:02     Message..... dc=test,dc=local
 
ERROR (shown on ZCC):

Could not authenticate to the user source. The root context entered during step one was not valid.

Resolution

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

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