Can't set LDAP base for Active Directory user source

  • 7007480
  • 05-Jan-2011
  • 27-Apr-2012


Novell ZENworks 10 Configuration Management


when setting up AD user source if one tries to set the base DN an error is returned.
ERROR (from zcc.log):
15 Jul 2010 14:59:02     Class.......
15 Jul 2010 14:59:02     Message..... dc=test,dc=local
ERROR (shown on ZCC):

Could not authenticate to the user source. The root context entered during step one was not valid.


This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at