ZCM iPrint printer policy path to iPrint client does not allow any path other than root drive letter

  • 7007474
  • 05-Jan-2011
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 ZENworks Control Center - ZCC
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Policies
 

Situation

Creating iPrint printer policy, specifying a non-root path for the path to the iPrint client (e.g., c:\drivers\nipp.exe)
ERROR: "Your Changes cannot be applied for the following reasons:
Enter a valid iPrint installer file path
"
 
Entering a root path (e.g., C:\ or c:\nipp.exe) works

Resolution

For ZENworks 11: A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

For ZCM 10.3: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

ZCC Help says that the path can be c:\temp\nipp.zip or c:\temp\nipp-s.exe

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