Invalid heartbeat interval of 1370 for device error in log file

Document ID:7007418
Creation Date:22-Dec-2010
Modified Date:10-Dec-2013
- Micro Focus Products:
  GroupWise
  GroupWise Mobility Service

Environment

Novell Data Synchronizer Connector for Mobility

Novell Data Synchronizer Mobility Pack Update 1

Novell Data Synchronizer Mobility Pack Update 2

Situation

ERROR: "Invalid heartbeat interval of 1370 for device"

Resolution

Reported to Engineering

Status

Reported to Engineering

Additional Information

For a detailed information on what is heart beat interval, please refer to the document below:

https://support.microfocus.com/kb/doc.php?id=7007399&sliceId=1&docTypeID=DT_TID_1_1&dialogID=95650640&stateId=1%200%2095652070

Notes:

default.pipeline1.mobility-AppInterface.log shows the following error message:

2010-12-20 07:47:19.426 ERROR [CP WSGIServer Thread-15] [ping:191]
[userID:cn=xxxx,ou=xxxxx,o=xxxx] [eventID:] [objectID:] [Ping]
Invalid heartbeat interval of 1370 for device:
6e7f59c6cd8b11dfbd5e005056825e50