NOWS SBE Shows no more updates available

  • 7007406
  • 20-Dec-2010
  • 26-Apr-2012

Environment


Novell Open Workgroup Suite Small Business Edition (NOWS SBE) 2.0
Novell Open Workgroup Suite Small Business Edition (NOWS SBE) 2.5

Situation

More updates are available however NOWS reports through the Management page that there are no more available.

Resolution

Zypper is the default installation update engine for NOWS SBE 2.5. Check the subscribed catalogs to make sure that you have the appropriate ones listed.


Run the following command:


zypper sl



Sample of Bad Output:


nows:/var/lib/zypp/db/products # zypper sl

# | Enabled | Refresh | Type | Name | URI

---+---------+---------+------+--------------------+--------------------------------------------------------------------------------------------------

1 | No | Yes | YaST | SLES10_SP2 | file:/opt/media/SLES10_SP2

2 | Yes | Yes | YaST | OES2_SP1 | file:/opt/media/OES2_SP1

3 | Yes | Yes | YaST | NOWSSBE2 | file:/opt/media/NOWSSBE2

4 | Yes | Yes | YUM | OES2-SBE25-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SBE25-Updates/sles-10-i586/

5 | Yes | Yes | YUM | SLES10-SP2-Updates | https://5cb49ee8917243cd9e424919798480f5@nu.novell.com/repo/$RCE/SLES10-SP2-Updates/sles-10-i586/

6 | Yes | Yes | YUM | OES2-SP2-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SP2-Updates/sles-10-i586/

7 | Yes | Yes | YUM | SLES10-SP3-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Updates/sles-10-i586/

8 | Yes | Yes | YUM | SLES10-SP3-Pool | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Pool/sles-10-i586/

9 | Yes | Yes | YUM | OES2-SP2-Pool | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SP2-Pool/sles-10-i586/

10 | Yes | Yes | YUM | SLES10-SP3-Online | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Online/sles-10-i586/



Note the SLES 10 SP2 and OES2 SP1 channels. Those will cause a conflict with updates. To resolve this remove the bad update catalogs from:


/var/lib/zypp/db/sources


Note: Make a backup in case you make a mistake


cp /var/lib/zypp/db/soruces /root/ -R


You will have to look in each file and note the catalog. If it's a old catalog remove with with the rm command.


After you have removed all the old catalogs check that zypper reports the correct information with:


zypper sl


Note the SLES 10 SP2 and OES2 SP1 catalogs are now gone.


Sample of Good Output:


# | Enabled | Refresh | Type | Name | URI

--+---------+---------+------+--------------------+--------------------------------------------------------------------------------------------------

1 | No | Yes | YaST | NOWSSBE2 | file:/opt/media/NOWSSBE2

2 | Yes | Yes | YUM | OES2-SBE25-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SBE25-Updates/sles-10-i586/

3 | Yes | Yes | YUM | OES2-SP2-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SP2-Updates/sles-10-i586/

4 | Yes | Yes | YUM | SLES10-SP3-Updates | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Updates/sles-10-i586/

5 | Yes | Yes | YUM | SLES10-SP3-Pool | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Pool/sles-10-i586/

6 | Yes | Yes | YUM | OES2-SP2-Pool | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/OES2-SP2-Pool/sles-10-i586/

7 | Yes | Yes | YUM | SLES10-SP3-Online | https://9223873b88934fc9b551dc23671d0fbc@nu.novell.com/repo/$RCE/SLES10-SP3-Online/sles-10-i586/

Additional Information

The left over catalogs generally come from users who have upgraded from SLES 10 SP2 OES2 SP1 with NOWS SBE 2.0. There is a post script the should remove the old catalogs. In the instance that the post script does not take care of this manual intervention is required.