Software not being picked up in the scan

  • 7007380
  • 15-Dec-2010
  • 27-Apr-2012

Environment

Novell ZENworks 7.5 Asset Management - ZAM7.5

Situation

During scan on a device, the Collector may hang causing little or no software to be reported for the device.

Resolution

Fixed in ZENworks Asset Management 7.5 Interim Release 24 or newer

General support for ZAM 7.5 has ended, and IR 24 will only be downloadable by customers who have the ZENworks 7 Suite entitlement, or extended support for ZAM 7.5.  IR 24 can only be installed by downloading from here.

Each interim release is cumulative. If Interim Release 24 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.

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