Collection client stops other services such as McAfee service

  • 7007378
  • 15-Dec-2010
  • 27-Apr-2012


Novell ZENworks 7.5 Asset Management - ZAM7.5


Occasionally when the Collection Client service crashes or stops unexpectedly, it may cause other services to stop.  This has been observed with the McAfee service, but could affect other services.


Fixed in ZENworks Asset Management 7.5 Interim Release 24 or newer

General support for ZAM 7.5 has ended, and IR 24 will only be downloadable by customers who have the ZENworks 7 Suite entitlement, or extended support for ZAM 7.5.  IR 24 can only be installed by downloading from here.

Each interim release is cumulative. If Interim Release 24 is not available due to a newer interim release being placed on the website, be assured that the code needed is in the later release.