Environment
Novell Access Manager 3.1 Windows based Administration COnsole
Novell Access Manager 3.1 Support Pack 2 applied
Situation
While doing a test installation of a 3.1.2 IR3a secondary Admin Console on Windows platform, eDirectory encountered an issue. Deciding that the quickest approach would be to reinstall, subsequent installations would continuously fail with the message
"A partial installation has been detected on
your system. Please uninstall this product using the Add/Remove program utility
before reinstalling edirectory".
The uninstall program appears to work fine - there is no c:\Novell, c:\Program files\Novell or c:\Program Files (x86)\Novell directories. Manually removed all trace of "novell" from the registry including anything to do with nici. Despite all the manual operations with the files, the Control Panel "Novell eDirectory Services" icon stubbornly refuses to disappear.
Resolution
Run the uninstall program.
The program removes most of the files.
When the program hangs or error message appears, exit the program.
Delete the following directories:
C:\Novell
C:\Program Files (x86)\Novell
- C:\Program Files\Novell\Nsure Audit
- C:\Windows\system32\novell\eDir\OpenSLP
- C:\Windows\SysWOW64\novell\nici
- C:\Program
Files(x86)\Common Files\novell
- C:\Program
Files\Common Files\novell
- C:\Program
Files\Common Files\NMAS
Run regedit and remove the following entries:
\HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\AccessManager
\HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\NDS
\HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\nici_x64
Restart the machine.