Can't run "zac cc" when ZESM agent is installed and active

  • 7007334
  • 07-Dec-2010
  • 30-Apr-2012

Environment

Novell ZENworks 11 Configuration Management

Situation

Running zac cc gives rights error:
 
You do not have the permission to clear the cache. Please contact your ZENworks Administrator.

Resolution

With a Security Settings Policy assigned, use the ZESM agent "Override Policy" to temporarily bypass ZESM agent security.
 

Additional Information

If the ZESM product is enabled or being evaluated, and the Endpoint Security feature is enabled on the ZENworks Agent settings, then ZESM is considered to be enabled and therefore zac cc is protected.  In this case it is necessary to override the security policies to allow zac cc to run.
 
If either the ZESM product or component is disabled on the agent, then it should be unprotected and zac cc will run without the need for an override.

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