Sync job fails with error "Active cluster node failover detected. Please rerun the replication"

  • 7007299
  • 03-Dec-2010
  • 01-Aug-2017

Environment

PlateSpin Protect 10.x and above
PlateSpin Forge 3.x and above

Resolution

A. Change the current active node to passive and run another sync job. This node should not change back during the sync job as it will result in the same error.

B. Re-protect the workload to same target VM:

1. Remove workload and keep the target VM.

2. Revert the target VM snapshot state to "PowerConvertReadyToBoot". This will be done in the VM’s snapshot manager within the Virtual Infrastructure client/Vsphere client.

3. Add source workload with incremental replication option and protection target selected.

4. Rerun incremental replication.

Additional Information

If you have any questions regarding this, please contact the PlateSpin Technical Support team at support@platespin.com

Feedback service temporarily unavailable. For content questions or problems, please contact Support.