ZLM agent not able to install SLES 9 Kernel updates

  • 7007258
  • 24-Nov-2010
  • 30-Apr-2012

Environment

Novell ZENworks 7.2 Linux Management - ZLM7.2 Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

The ZLM agent is not able to install YOU patches. The zmd-messages.log shows errors like:Novell.Zenworks.Zmd.BUNDLES_INSTALLED: Novell.Zenworks.Zmd.BUNDLES_INSTALLED
And the log /var/log/YaST2/kernel-update-tool.log shows errors like:/var/lib/YaST2/you/scripts/install-kernel-non-interactive.sh: line 22: /usr/sbin/kernel-update-tool: No such file or directory

Resolution

This is caused because kernel updates require manual user intervention (disclaimer). In order to overcome this ensure that the rpm 'kernel-update-tool ' package is installed in the machine. This package will allow the ZLM agent to bypass this manual intervention and install the patch accordingly.