ZCM Agents do not receive new bundle assignments due to invalid LastScanID

  • Document ID:7007255
  • Creation Date:18-May-2012
  • Modified Date:18-May-2012
    • Micro Focus Products:
      ZENworks Configuration Management

Environment

Novell ZENworks Configuration Management 11.1
Novell ZENworks Configuration Management 11.2

Situation

ZCM agents are not seeing new bundle assignments.

Cause

The ZCM agent is marking its connection to the ZCM primary server as bad prior to obtaining the assignments due to an invalid inventory LastScanID
 
[DEBUG] [05/04/2012 11:44:32.470] [776] [ZenworksWindowsService] [4] [][ConnectMan] [] [ Setting location name https://10.1.1.251/ to status Bad] [][]
[DEBUG] [05/04/2012 11:44:32.470] [776] [ZenworksWindowsService] [4] [][ConnectMan] [] [ Exception causing location name https://10.1.1.251/ to be marked Bad: System.Web.Services.Protocols.SoapException: value can not be null for LastScanId

Status

Reported to Engineering