Environment
Novell ZENworks 7 Server Management Support Pack 1 - ZSM7 SP1 Tiered Electronic Distribution (TED)
Situation
One ZFS TED Distribution (McAfee Updates) fails on some Subscribers.
All other Distributions to the same Subscribers distribute successfully.
Subscribers are located across the country.
Subscribers are located across several time zones.
Resolution
Excluding ZSM directories allows the ZFS TED Distributions for McAfee Updates to complete without error.
Additional Information
McAfee was installed on the Subscriber servers that were failing and the ZSM directories were not excluded.
Subscriber debug log (ZFS-PDS-TED.LOG):
' 2010.11.01 20:05:01 [TED:Event Processing] Error receiving distribution (xxxxxxx/McAfee_Repository_LinuxXX.<context> 1288622640105) from <distributor_fqdn>, Exception: File was not completely received... The file will be completed when the distribution is resent.
2010.11.01 20:05:01 [TED:Event Processing] *** Exception: java.io.IOException: File was not completely received... The file will be completed when the distribution is resent.
2010.11.01 20:05:01 [TED:Event Processing] java.io.IOException: File was not completely received... The file will be completed when the distribution is resent.
at com.novell.application.zenworks.Ted.work.StoreAndForwardDistribution.processIn(StoreAndForwardDistribution.java:253)
at com.novell.application.zenworks.ted.net.WorkOrderServer$WorkOrderThread.run(WorkOrderServer.java:424) '
2010.11.01 20:05:01 [TED:Event Processing] *** Exception: java.io.IOException: File was not completely received... The file will be completed when the distribution is resent.
2010.11.01 20:05:01 [TED:Event Processing] java.io.IOException: File was not completely received... The file will be completed when the distribution is resent.
at com.novell.application.zenworks.Ted.work.StoreAndForwardDistribution.processIn(StoreAndForwardDistribution.java:253)
at com.novell.application.zenworks.ted.net.WorkOrderServer$WorkOrderThread.run(WorkOrderServer.java:424) '
Distributor debug log (TED.LOG):
' Line 3412: 2010.10.31 22:00:38 [TED:Event Processing] Error sending distribution (xxxxxxx/McAfee_Repository_Distribution.<context> 1288209600046) to <subscriber_fqdn>. Exception: Connect timed out
Line 3413: 2010.10.31 22:00:38 [TED:Event Processing] *** Exception: java.net.SocketTimeoutException: Connect timed out
Line 3414: 2010.10.31 22:00:38 [TED:Event Processing] java.net.SocketTimeoutException: Connect timed out '
Line 3413: 2010.10.31 22:00:38 [TED:Event Processing] *** Exception: java.net.SocketTimeoutException: Connect timed out
Line 3414: 2010.10.31 22:00:38 [TED:Event Processing] java.net.SocketTimeoutException: Connect timed out '