Cannot PXE boot device with e1000e NIC since July 2010 Imaging update

  • 7007117
  • 28-Oct-2010
  • 30-Apr-2012

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 PreBoot Services (PXE)
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Management Agent
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Imaging
Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

Since applying July (or August) 2010 Imaging Update files, PXE booting a device that has an e1000e NIC (such as Lenovo T410) fails, after "sending DHCP request to eth0" and while "Loading Installation system".
 
Problem only seems to occur when connected to a gigabit switch.

Resolution

For ZCM 10: This is fixed in the ZENworks Imaging Update for October 2010 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.
 
For ZDM7/ZDML7: This is fixed in the ZENworks Imaging Update for October 2010 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.
 
For ZLM 7.3: This is fixed in the ZENworks Imaging Update for October 2010 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.

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