Restoring image locally hangs when using the August 10 Imaging Update files

Document ID:7007115
Creation Date:28-Oct-2010
Modified Date:30-Apr-2012
- Micro Focus Products:
  ZENworks Configuration Management
  ZENworks Desktop Management
  ZENworks Linux Management

Environment

Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging

Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Imaging

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Imaging

Novell ZENworks 7.3 Linux Management - ZLM7.3

Situation

"img -r -l " hangs when using a mounted Windows share, with the August 2010 imaging update

Resolution

For ZCM10: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

For ZDM7/ZDML7: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 5, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support

For ZLM 7.3: This is fixed in the ZENworks Imaging Update for October 2010 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.