Getting Phone Factor and NAM to pass authentication to WebAcces and login

  • 7007109
  • 17-May-2012
  • 17-May-2012


Novell GroupWise 8
Novell GroupWise 2012
Novell Access Manager (NAM)


PhoneFactor allows for a 2nd form of authentication for GroupWise WebAccess.
Prior to GroupWise 8, NAM was able to successfully pass on authenticated users, from PhoneFactor, to WebAccess without forcing users to login again, and sent users straight to their Inboxes.
When upgrading to GroupWise 8 or 2012, user have to login a second time, at the WebAccess prompt, to get to their Inboxes.


Find the webacc.cfg for WebAccess application that runs on Tomcat, this file is located in /var/opt/novell/groupwise/webaccess.  Set/enable the following line: Security.Authenticate.header. 

Additional Information

This TID is not designed for a overall configuration of anything other then WebAccess.  If help is needed on configuring NAM and PhoneFactor, please see respective documentation guides.  As far as it is known, no additional changes were needed to get this setup to work.