Environment
Novell DNS (all NetWare versions from 5.x on)
Situation
DNS server is not forwarding queries.
RootServerInfo objects are missing/corrupt.
How to recreate RootServerInfo zone
RootServerInfo objects are missing/corrupt.
How to recreate RootServerInfo zone
Resolution
1) Using iManager or the DNSDHCP management console, delete the
RootServerInfo zone.
2) Run dnipinst -f on the server. When it asks for contexts, make sure that you specify the correct ones. Otherwise, you may end up with duplicate objects.
3) Unload and reload named.nlm.
If dnipinst -f refuses to run, or if the server still isn't forwarding, the SYS:\ETC\DNS\ROOTSRVR.DAT file may be corrupt or missing. Replace it with a copy from another server (the same NetWare version) or from the NetWare CD. Then repeat step 2.
Note: A DNS server without a RootServerInfo zone (in eDir) will be capable of forwarding queries as long as there is a good SYS:\ETC\DNS\ROOTSRVR.DAT file. Novell recommends, however, that the RootServerInfo zone exist.
2) Run dnipinst -f on the server. When it asks for contexts, make sure that you specify the correct ones. Otherwise, you may end up with duplicate objects.
3) Unload and reload named.nlm.
If dnipinst -f refuses to run, or if the server still isn't forwarding, the SYS:\ETC\DNS\ROOTSRVR.DAT file may be corrupt or missing. Replace it with a copy from another server (the same NetWare version) or from the NetWare CD. Then repeat step 2.
Note: A DNS server without a RootServerInfo zone (in eDir) will be capable of forwarding queries as long as there is a good SYS:\ETC\DNS\ROOTSRVR.DAT file. Novell recommends, however, that the RootServerInfo zone exist.
Additional Information
The NetWare DNS server needs the root server data in order to
enable forwarding.
This data is needed to enable forwarding, not just for forwarding to the INTERNET Root Servers.
Without it all forwarding is disabled.
Formerly known as TID# 10060642
This data is needed to enable forwarding, not just for forwarding to the INTERNET Root Servers.
Without it all forwarding is disabled.
Formerly known as TID# 10060642