Page Fault Processor Exception, GWTCP-Handler

  • 7007048
  • 12-Oct-2010
  • 25-Sep-2013

Environment

Novell GroupWise 8 Support Pack 2
Novell NetWare 6.5 Support Pack 8

Situation

P01# r
Exception Processor: 01
Current Focus Processor: 01
EAX = 00000001 EBX = FCF0CDC0 ECX = FFFFFFFE EDX = 00000000
ESI = 00000001 EDI = FCF0CE50 EBP = 00000000 ESP = 980B0318
EIP = 0031D6B6 FLAGS = 00010202 (IF RF)
0031D6B6 8B6D00         MOV     EBP, [EBP+00]
P01# .a
Debug entry: 14
Break caused by: Page Fault Processor Exception
Error code: 00000000 (set by processor during exception)
P01# ?
Address in SERVER.NLM at code start +001192D6h
Previous:  -00000956  0031CD60 SERVER.NLM|Free
Current:    00000000  0031D6B6
Next:      +00000722  0031DDD8 SERVER.NLM|FinishXCpuFreeWTD

P01# .p
Running Threads:
f) 980A0520 GWTCP-1910-Handler_31 (Running on processor 1) Last ?? Now 01
b) 9C9693C0 Server 00:32 (Running on processor 0) Last ?? Now 00

P01# sw
Current EIP: 0031D6B6  SERVER.NLM|Free+956
980B042C  8FE5FD1F  THREADS.NLM|free+F
980B0434  9710AD33  GWENN5.NLM|GWENN5@_WpmemFree+13
980B0444  96FB4F78  GWENN5.NLM|GWENN5@WpfFreeField+48
980B0458  96FB4F42  GWENN5.NLM|GWENN5@WpfFreeField+12
980B046C  96FB2EB6  GWENN5.NLM|GWENN5@WpfFreeRecord+66
980B0490  96FDA9D9  GWENN5.NLM|GWENN5@WpPabTrackSystemAddress+13D9
980B04E4  96FDA0AC  GWENN5.NLM|GWENN5@WpPabTrackSystemAddress+AAC
980B0514  96FCEE89  GWENN5.NLM|GWENN5@WpPabCloseAddressBook+59
980B0534  970DDEA6  GWENN5.NLM|GWENN5@NgwBagCleanOutOld+96
980B0564  970DDD48  GWENN5.NLM|GWENN5@NgwBagDelete+28
980B0584  96ED3D38  GWENN5.NLM|GWENN5@WpeLogout+278
980B05EC  9721A7C1  GWPOA.NLM|<Start of CODE segment>+527C1
980B0600  970DDEA6  GWENN5.NLM|GWENN5@NgwBagCleanOutOld+96
980B0630  970DDD48  GWENN5.NLM|GWENN5@NgwBagDelete+28
980B0650  9727ED29  GWPOA.NLM|<Start of CODE segment>+B6D29
980B0690  9727EE2E  GWPOA.NLM|<Start of CODE segment>+B6E2E
980B06C4  9727F1C0  GWPOA.NLM|<Start of CODE segment>+B71C0
980B06E4  97280190  GWPOA.NLM|<Start of CODE segment>+B8190
980B0E6C  9712A25D  GWENN5.NLM|GWENN5@NgwThrdCreate+20D
980B0E8C  8FE60356  THREADS.NLM|getcmd+21E
980B0EB4  8FE6018C  THREADS.NLM|getcmd+54
980B0ECC  8FE7A730  THREADS.NLM|<Start of DATA segment>+2730
980B0ED0  00221898  SERVER.NLM|TcoNewSystemThreadEntryPoint+40
(stack end)

System halted Thursday, October 7, 2010   4:03:50 pm CDT

Abend  on P01: Page Fault Processor Exception (Error code 00000000)
    OS version: Novell NetWare 5.70.07  September 18, 2007

...Debug symbols are enabled!
    Running Process: GWTCP-1910-Handle Process
    Stack: 00 54 71 96 E0 7E 00 00 00 00 00 00 01 00 00 00
           00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
           00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Additional Information:
The CPU encountered a problem executing code in SERVER.NLM.  The problem may be
in that module or in data passed to that module by a process owned by
GWPOA.NLM.

SCREEN NAME: GroupWise POA -
       MODE: 0x01
------------------------------ SCREEN DUMP BEGIN ------------------------------
โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”
โ”‚ GroupWise POA  8.0.2                                NetWare Loadable Module  โ”‚
โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜
โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”
โ”‚<Post Office Name>                                Up Time: 1 Days 2 Hrs 16 Mins  โ”‚
โ”‚ GroupWise Post Office Agent                                                  โ”‚
โ”‚โ”€ Status โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€ Statistics โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”‚
โ”‚ Processing โ”€   Busy  1: 0 โ”‚ C/S Requests:   2014239  Message Files:    39679 โ”‚
โ”‚ App. Connections:     650 โ”‚ Requests Pending      0  Undeliverable:       11 โ”‚
โ”‚ File Queues:            0 โ”‚ Users Timed Out:   1502  Problem Messages      0 โ”‚
โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜
โ”Œโ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”
โ”‚16:03:49 174 Error: Dictionary record has improper syntax [C045] User: โ”‚

โ”‚16:03:49 174 Error: Dictionary record has improper syntax [C045]
โ”‚16:03:50 174 *** APP DISCONNECTED, Tbl Entry=610, Check ID=1286377353         โ”‚
โ””โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”€โ”˜
    F4 = Configuration     F7 = Exit     F9 = View Log File     F10 = Options
------------------------------- SCREEN DUMP END -------------------------------

Resolution

Fixed 802 HP1 or later.