Environment
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Business Objects Reporting
Situation
ERROR launching InfoView:
"Unexpected behavior". (WIS 10901)"
ERROR in log:
/opt/novell/zenworks/share/boe/bobeje/enterprise120/linux_x86/dataAccess/RDBMS/connectionServer/libdbd_oci10.so (libclntsh.so.10.1: cannot open shared object file: No such file or directory)" . (WIS 10901)
or
/opt/novell/zenworks/share/boe/bobje/enterprise120/linux_x86/dataAccess/RDBMS/connectionServer/libdbd_oci11.so (libclntsh.so.11.1: cannot open shared object file: No such file or directory)
Resolution
Note the documentation at https://www.novell.com/documentation/zcm10/zcm10_installation_reportingserver/data/bb1nakx.html
"IMPORTANT:On Linux, make sure that the Oracle client installation directory has Read and Execute access to all users."
Additional Information
See also Cool Solution https://www.novell.com/communities/node/11911/install-zrs-oracle-10g-r2-sles-10-sp3-zcm-103x for helpful steps on installing ZRS on Linux for Oracle database.