Emails forwarded as attachments are shown as eml on iPhone/iPad

  • 7006982
  • 03-Oct-2010
  • 01-Mar-2016

Environment

Novell Data Synchronizer Mobility Pack
Novell GroupWise 8
Novell GroupWise 2012

Situation

Unable to see emails forwarded as attachments on iPhone/iPad
Emails that are forwarded as attachments are not seen on iPhone or iPads
Emails forwarded as attachments are seen as eml on the devices

Resolution

Emails forwarded as attachments are shown as eml on iOS devices. This is an iOS specific feature
 
iPhone and iPads running iOS 3 will not be able to see the emails forwarded as attachments. This is a limitation of iOS 3 and not an issue with Data Synchronizer
 
iOS 4 partly fixes this issue by displaying the contents of the attached email but does not display the header of the email attachment like From, To, Subject etc
 
iOS6 still shows the attached email as eml but opening it shows the contents of the attached email including the header of the email like From, To, Subject etc

Additional Information

This issue exists also when IMAP is used on iPhone/iPads

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