Error publishing the Sentinel Core Solution Pack to Crystal Reports

  • Document ID:7006976
  • Creation Date:01-Oct-2010
  • Modified Date:26-Apr-2012
    • Micro Focus Products:
      Sentinel

Environment

Novell Sentinel 6.1
Novell Sentinel 6.1 Report
Crystal Reports XI
SUSE Linux Enterprise Server 9 Service Pack 3

Situation

Receiving the following error when using the Solution Manager to publish the Sentinel Core Solution Pack to the Crystal Reports server:

com.esecurity.content.io.BaseInstallerException: Error publishing report Solution_Pack_Status_Dashboard_Oracle.rpt in folder SentinelReports\Sentinel-Core.

               at com.esecurity.content.install.reports.crystal.CrystalReportsHTTPContentInstaller.install(CrystalReportsHTTPContentInstaller.java:59)

               at com.esecurity.content.install.AbstractDelegatorContentInstaller.install(AbstractDelegatorContentInstaller.java:33)

               at com.esecurity.content.install.ContentSetInstallationExecutor.install(ContentSetInstallationExecutor.java:186)

               at com.esecurity.content.install.ContentSetInstallationExecutor.install(ContentSetInstallationExecutor.java:73)

               at com.esecurity.content.importUI.wizard.deploy.BaseDeploymentWizard$3.run(BaseDeploymentWizard.java:2

Resolution

Verify that all steps for installing and configuring Crystal Reports in the Sentinel Installation Guide have been completed.  In the case of the error above, the String BOBJHome pathin publish_report.jsp and delete_report.jsp may be incorrect.  The fix is to set the correct path in publish_report.jsp and delete_report.jsp to the following:

String BOBJHome ="/opt/crystal_xir2/bobje/enterprise115"