Receiving message from GWIA "BAD MESSAGE"

  • 7006952
  • 29-Sep-2010
  • 26-Apr-2012

Environment

Novell GroupWise 8 Support Pack 2

Situation

GWIA unable to process message

Resolution

Modify the subject Line to Short. 

Additional Information

Steps to duplicate
  1. Download the Bad message.
  2. Change the recipient to any user (e.g. user1)
  3. Save the file
  4. Copy the modified file to gwia\receive directory
  5. GWIA will give an error "Truncation in Unicode string translation conversion(840A)".Ignore this error
  6. Now modify the subject line to Short then it will work.