iPrint migration fails with error: "Non-zero operation return code: 1"

  • 7006827
  • 09-Sep-2010
  • 26-Apr-2012


Novell iPrint for Linux Open Enterprise Server 2 Support Pack 2
Novell iPrint Migration Client


iPrint migration fails and the following error is seen in the iprint.log file:
Warning(68): Error uploading driver '<Driver Name>' for driver_windows-nt-5.1_x86-32_en to IDS on server <Server IP>: Repository: driver_windows-nt-5.1_x86-32_en, Driver Target: <Driver Name>
IPRINT:/opt/novell/bin/iprintmig: Error: General IPP Error
IPRINT:/opt/novell/bin/iprintmig:Error: Non-zero operation return code: 1


Proxy server is enabled. 
YaST -> Network Services -> Proxy -> is the "Enable Proxy" option checked?    If it is enabled, then Apache will intercept the request to copy drivers to the Driver Store's RESDIR directory.

Either a) turn off the proxy, or b) configure a proxy exception.
a). Turn off the proxy:
     YaST -> Network Services -> Proxy -> Uncheck the "Enable Proxy" option
     unset http_proxy
     rcapache2 restart

b). Configure a proxy exception
     If you desire to continue using the proxy settings, follow these steps to add the Driver Store as an exception to the proxy configuration.

     i.  Add a unique name to the /etc/hosts file for the server hosting the Driver Store and any server that may host iManager to manage the Driver Store object.

      Example Syntax:
      <ServerIPAddress>  <SomeUniqueDriverStoreName>

      Example usage:   myidsname

      ii.  Bind the Driver Store to that name 
     Within the /etc/opt/novell/iprint/conf/idsd.conf, change the IDSHostAddress value to the unique name defined in step a.
      Example Usage:
      IDSHostAddress myidsname
      iii.  Restart the Driver Store 
      rcnovell-idsd restart

      iv.  Add that unique name to the Proxy exception list. 
      YaST -> Network Services -> Proxy -> No Proxy Domains -> add the unique name to this list. 
      The list will look something like this:

      localhost,, myidsname
      Replace myidsname with the unique decided in step a.
      Choose Finish to save these changes.

      v.  Restart the server for the change to take effect.