Environment
Novell GroupWise 2012
Situation
After an update of WebAccess to a newer version, in WebAccess about still the old version is being displayed.
On the server a "rpm -q novell-groupwise-webaccess" will show the new version.
The server is running SLES11 SP1/SP2 or OES11.
Resolution
This issue is resolved in GroupWise 2012 Support Pack 1.
Cause
The preinstall script should remove the webapps/gw directory, but this is failing for SLES11 and OES11.
To solve this version, perform the following actions on OES11:
rcapache2 stoprcnovell-tomcat6 stopremove or rename the directory: /var/opt/novell/tomcat6/webapps/gwrcnovell-tomcat6 startrcapache2 start
To solve this version, perform the following actions on SLES11 SP1 or SLES11 SP2:
rcapache2 stoprctomcat6 stopremove or rename the directory: /srv/tomcat6/webapps/gwrctomcat6 startrcapache2 start