Delete open email will not open next email in the Mailbox on Mac

  • 7006801
  • 07-Sep-2010
  • 26-Apr-2012

Environment

Novell GroupWise 8 Support Pack 2

Situation

When reading an email in its own window & clicking delete key will not open up next email in the Mailbox.

Resolution

Resolution
  1. Login as user to GroupWise Client on Mac.
  2. Click on Groupwise | Preferences | Environment.
  3. In General Tab there is check box Read next after accept, decline or delete.
  4. Check the box. Apply OK in Environment.
  5. Close Preferences windows.
  6. Logout from Groupwise & log back in as user in GroupWise.
  7. Open any mail click on Delete in Tools bar. It will open next mail in Mailbox.