Network Communication issues after installing the ZCM agent

  • 7006796
  • 09-May-2012
  • 04-Jun-2012


Novell ZENworks Configuration Management 11.2
Novell ZENworks Configuration Management 11.1
Novell ZENworks Configuration Management 11


Workstations have network communication issues after installing the ZCM agent.

VPN tunnels may not connect properly.

Workstations may not be able to communicate on the network.


A fix for this issue is intended to be included in a future update to the product: however, in the interim, Novell has made a Patch available for testing, as part of a Monthly patch update: it can be obtained at as "ZCM 11.2 Monthly Update 2 - see TID 7006918". This update should only be applied if the symptoms above are being experienced, and are causing problems.

Please report any problems encountered when using this Patch, by using the feedback link on this TID.

Additional Information

The problem was also seen with communication through Active sync.  Active sync was used to sync data to a mobile device.