Cannot use ZENworks imaging with Atheros AR8152 PCI-E Fast Ethernet Controller

  • Document ID:7006722
  • Creation Date:25-Aug-2010
  • Modified Date:30-Apr-2012
    • Micro Focus Products:
      ZENworks Configuration Management
      ZENworks Desktop Management
      ZENworks Linux Management

Environment

Imaging
Novell ZENworks 7 Desktop Management Support Pack 1 - ZDM7 SP1 Imaging
Novell ZENworks 7 Desktop Management on Linux Support Pack 1 - ZDML7 SP1 Imaging
Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3 Imaging
Novell ZENworks 7.3 Linux Management - ZLM7.3
Novell ZENworks 11 Configuration Management Imaging
Novell ZENworks 11 Configuration Management Support Pack 1 - ZCM 11 SP1 Imaging

Situation

Attempt to PXE boot a Toshiba C650 laptop
 
ERROR: "Cannot contact ZENworks repository", or machine attempts to use the wireless NIC

Resolution

For ZCM 11.1: This is fixed in the ZENworks Imaging Update for September 2011 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update

For ZENworks 11: A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at https://www.novell.com/support

For ZDM7 SP1 IR4 HP4/ZDML7 SP1 IR4 HP4: Fixed in ZENworks 7 Desktop Management Service Pack 1 Interim Release 4 Hot Patch 5, see KB 3484245 "Updates to Novell ZENworks 7 Desktop Management" which can be found at https://www.novell.com/support
 
For ZCM 10.3.1: This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support
 
For ZLM 7.3 IR3: This is fixed in the ZENworks Imaging Update for August 2010 - see KB 7002402 "How to obtain the latest ZENworks Imaging Updates" found at https://www.novell.com/support for details of how to obtain this update.