D107 error when trying to open saved mail copy in EML format.

  • 7006720
  • 25-Aug-2010
  • 26-Jun-2012

Environment

Novell GroupWise 8

Situation

You have configured a proxy access into someone else mailbox. While being in a proxy mailbox, you create a copy of some mail (EML format) via drag&drop on a desktop.
Once you return from the proxy mailbox back into your original mailbox, you are unable to open the EML file from the desktop.

Resolution

This has been fixed in the GW8.02 HP3 code and also in shipping GW2012.

Status

Reported to Engineering

Additional Information

Steps to duplicate:
 
1. UserA sends self addressed mail.

2. UserB grants R&W rights to his mails to a UserB

3. UserB proxy in UserA mailbox and makes a copy (EML format) of the mail from step 1. Being in a proxy mailbox, you can still open the EML mail copy.

4. UserB leaves the proxy mailbox and returns back into its own one. When he tries to open the EML file, gets D107 errors.

5. The same problems happen if the EML file is created directly from the UserA mailbox.
 
6. If UserB opens his proxy list and removes UserA entry, the problem is still present.

7. You need to login in UserA mailbox and remove proxy rights for UserB from there. After that if you login in UserB mailbox, you can open the EML file without problems.