Environment
Novell Messenger 2.1
Situation
Novell Conferencing integration was introduced with Novell Messenger v2.1.0
User tries to start a meeting (conference) with the Windows client and enters a valid userid and password. Instantly gets an error dialog box stating:
Unable to start the meeting. Contact your system administrator.
Attempting the exact same operation from a linux client is successful.
User tries to start a meeting (conference) with the Windows client and enters a valid userid and password. Instantly gets an error dialog box stating:
Unable to start the meeting. Contact your system administrator.
Attempting the exact same operation from a linux client is successful.
Resolution
In ConsoleOne, the MessengerService object "Novell Messenger" tab has a "Conferencing" option. The URL for the conferencing server must not contain a trailing slash "/" as the Windows client v2.1.0 does not strip this off like the linux client does. The result is an invalid URL containing a double // when the client attempts to append the user's credentials to the URL being sent to the conferencing server.