ZAM inventory scans do not include some MS Hot Fix KB 2xxxxxx and KB 3xxxxxx

  • 7006663
  • 18-Aug-2010
  • 07-Jan-2014


Novell ZENworks 7 Asset Management - ZAM7
Novell ZENworks 7.5 Asset Management - ZAM7.5
Novell ZENworks 10 Asset Management
Novell ZENworks 10 Configuration Management


Inventory scans do not include some KB 2xxxxxx and KB 3xxxxxx in the inventory list.


The solution for ZAM 7 and 7.5 is to create a Local Product for each KB 2xxxxxx and KB 3xxxxxx that is installed but not included in the inventory list.
This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at

A fix for this issue is included in ZENworks 11, see KB 7006995 "ZENworks 11 - information and updates" which can be found at