Environment
NetIQ Secure Configuration Manager 5.8.2
Situation
NetIQ Security Agent for Windows returns Failed to register agent: an I/O error occurred communicating with Vigilent://machinename:1622 (IP address) when I try to run a report.
Resolution
Install Hotfix 73282 for the NetIQ Security Agent for Windows on the server after applying any updates or service packs to the windows agent.
Cause
The applied service pack overwrote the certificate hotfix that was previously installed and returned it to a non valid certificate.
Status
Top IssueChange Log
Installed SCM 5.8 then applied hotfix 73282 to the NetIQ Security Agent for Windows. Then applied Service Pack 1 or 2 to the windows agent.