Errors returned when executing CreateExtractorPacks in Windows with certain regional settings configured

  • 7006509
  • 26-Jul-2010
  • 14-May-2013

Environment

Novell ZENworks 10 Configuration Management with Support Pack 3 - 10.3

Situation

The command "novell-zenworks-configure -c CreateExtractorPacks -Z" returns the following java error when executed on a system configured with regional settings (for example, Dutch) which is not one of:
English, German, French, Spanish, Portuguese, Italian, Japanese, Chinese.

java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
        at
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:592)
        at
com.novell.zenworks.configure.ConfigureLoader.main(ConfigureLoader.ja
va:39)
Caused by: java.lang.ArrayIndexOutOfBoundsException: 3
        at
com.novell.zenworks.configure.PromptManager.createDisplayPrompt(Promp
tManager.java:240)
        at
com.novell.zenworks.configure.PromptManager.createDisplayPrompt(Promp
tManager.java:141)
        at
com.novell.zenworks.configure.PromptManager.createDisplayPrompt(Promp
tManager.java:215)
        at
com.novell.zenworks.configure.PromptManager.createDisplayPrompt(Promp
tManager.java:141)
        at
com.novell.zenworks.configure.PromptManager.doSelection(PromptManager
.java:101)
        at
com.novell.zenworks.configure.PromptManager.promptForValue(PromptMana
ger.java:83)
        at
com.novell.zenworks.configure.ZENworksConfigure.getConfigInfoFor(ZENw
orksConfigure.java:1260)
        at
com.novell.zenworks.configure.ZENworksConfigure.configure(ZENworksCon
figure.java:1159)
        at
com.novell.zenworks.configure.ZENworksConfigure.main(ZENworksConfigur
e.java:1103)

Resolution

This is fixed in version 10.3.2 - see KB 7007237 "ZENworks Configuration Management 10.3.2 - update information and list of fixes" which can be found at https://www.novell.com/support

Additional Information

"novell-zenworks-configure" will try to find the resource strings for the language (location) the server has been configured to use, and will fail if it is not among the above listed.

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