Error setting root context for Active Directory User Source

  • 7006454
  • 15-Jul-2010
  • 27-Apr-2012

Environment

Novell ZENworks 10 Configuration Management

Situation

When adding a user source, if setting the root context for example dc=mydomain,dc=com an error is seen in ZCC:
 
ERROR:
 
Could not authenticate to the user source. The root context entered during step
one was not valid.

Status

Reported to Engineering

Additional Information

ERROR (from zcc.log):
 
02 Feb 2010 10:16:36     Class....... com.novell.zenworks.datamodel.exceptions.InvalidUserContextException
02 Feb 2010 10:16:36     Message..... de226a578f4884f47c917acd22780725~3c9617aa8e5a2141bebbb5467585d462
02 Feb 2010 10:16:36     Logged at... Messages............313
02 Feb 2010 10:16:36 ============== Exception (end) =============================
02 Feb 2010 10:17:37 ============== Exception (begin) ===========================
02 Feb 2010 10:17:37 Exception occured
com.novell.zenworks.datamodel.exceptions.InvalidRootContextException: cn=users,dc=w2008domain,dc=com
 
Caused by: javax.naming.NamingException: [LDAP: error code 1 - 00000000:
LdapErr: DSID-0C090627, comment: In order to perform this operation a
successful bind must be completed on the connection., data 0, vece
 

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