Environment
Novell ZENworks 10 Configuration Management with Support Pack 1 - 10.1 ZENworks Control Center - ZCC
Situation
Error message when attempting to add a duplicate user
ERROR:
Class....... com.novell.zenworks.datamodel.exceptions.ObjectAlreadyExistsException
20 Jan 2009 11:46:11 Message..... /Administrators/117450@MY-TREE
20 Jan 2009 11:46:11 Logged at... NewAdministratorDi..177
20 Jan 2009 11:46:11 ============== Exception (end) =============================
20 Jan 2009 11:46:24 MessageUtil..........85 :Error: Cannot create the administrator for the following reasons:
20 Jan 2009 11:46:24 ============== Exception (begin) ===========================
20 Jan 2009 11:46:24 Exception occured
com.novell.zenworks.datamodel.exceptions.ObjectAlreadyExistsException: /Administrators/117450@MY-TREE
20 Jan 2009 11:46:11 Message..... /Administrators/117450@MY-TREE
20 Jan 2009 11:46:11 Logged at... NewAdministratorDi..177
20 Jan 2009 11:46:11 ============== Exception (end) =============================
20 Jan 2009 11:46:24 MessageUtil..........85 :Error: Cannot create the administrator for the following reasons:
20 Jan 2009 11:46:24 ============== Exception (begin) ===========================
20 Jan 2009 11:46:24 Exception occured
com.novell.zenworks.datamodel.exceptions.ObjectAlreadyExistsException: /Administrators/117450@MY-TREE
Resolution
This is fixed in version 10.3 - see KB 7005455 "ZENworks Configuration Management SP3 (10.3) - update information and list of fixes" which can be found at Novell Support