Create VM step enters an error state with "The CreateVM_Task submitted to the VMware ESX server failed: Invalid configuration for device ''4''."

  • 7006261
  • 11-Jun-2010
  • 27-Apr-2012

Environment

PlateSpin Migrate, Protect, and Forge migrating or protecting to an ESX server.

Situation

During a migration or protection job to an ESX server, the job enters an error state when attempting to create the VM with the following error:

Type RequiresUserIntervention
ReportCode ESX3TaskFailed
KB Link http://support.platespin.com/kb2/login.aspx?errorCodes=ESX3TaskFailed
Name CreateVM_Task
Reason Invalid configuration for device '4'.
Message The CreateVM_Task submitted to the VMware ESX server failed: Invalid configuration for device '4'.

Resolution

This issue occurs when non-English characters are used in the .vmx or .vmdk files for the target server. This is a known VMware issue discussed here: http://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&externalId=1003866

To work around this issue, abort the job in error state and re-create it using standard English characters for the .vmx and .vmdk file names.