Create VM step enters an error state with "The CreateVM_Task submitted to the VMware ESX server failed: Invalid configuration for device ''4''."

Document ID:7006261
Creation Date:11-Jun-2010
Modified Date:27-Apr-2012
- Micro Focus Products:
  PlateSpin Forge
  PlateSpin Migrate
  PlateSpin Protect

Environment

PlateSpin Migrate, Protect, and Forge migrating or protecting to an ESX server.

During a migration or protection job to an ESX server, the job enters an error state when attempting to create the VM with the following error:


Type	RequiresUserIntervention
ReportCode	ESX3TaskFailed
KB Link	http://support.platespin.com/kb2/login.aspx?errorCodes=ESX3TaskFailed
Name	CreateVM_Task
Reason	Invalid configuration for device '4'.
Message	The CreateVM_Task submitted to the VMware ESX server failed: Invalid configuration for device '4'.

This issue occurs when non-English characters are used in the .vmx or .vmdk files for the target server. This is a known VMware issue discussed here: http://kb.vmware.com/selfservice/search.do?cmd=displayKC&docType=kc&externalId=1003866

To work around this issue, abort the job in error state and re-create it using standard English characters for the .vmx and .vmdk file names.