How to upgrade iManager 2.7.3 from a previous FTF to FTF3

  • 7006260
  • 10-Jun-2010
  • 26-Apr-2012


Novell iManager 2.7


iManager 2.7.3 FTF1 or FTF2 is installed.  The upgrade to 2.7.3 FTF3 is not working correctly.


  1. Verify that you have FTF1 or FTF2 installed.
    • Login to iManager
    • Click on the "Novell iManager" text in the upper left corner
    • A Information screen is displayed. (See below.)
    • If no Field Patches are displayed, skip Step 2 and directly install the FTF3 patch.
    • If Field Patch 1 and/or Field Patch 2 are installed, continue to Step 2.
  2. Remove the Uninstall_iman_supportpack directory

    Linux command
    $ rm -rf /var/opt/novell/iManager/nps/UninstallerData/Uninstall_iman_supportpack

    Remove the sys:/tomcat5/5.0/webapps/nps/UninstallerData/Uninstall_iman_supportpack directory

    Remove the C:/Program Files/Novell/Tomcat/webapps/nps/UninstallerData/Uninstall_iman_supportpack directory
  3. Install the FTF3 patch