SNMP queries fail when default http port is changed

  • 7006248
  • 08-Jun-2010
  • 07-Jun-2013

Environment

Novell GroupWise 8 Support Pack 1 Hot Patch 1
SUSE Linux Enterprise Server 10 Service Pack 2
Novell Open Enterprise Server 2 (OES 2) Linux Support Pack 2

Situation

After changing ports on the GroupWise Agent's HTTP ports to something from the defaults, results in SNMP queries not working correctly if at all.
Using functions such as SNMPGET and SNMPWALK, fail when attempting to monitor non default ports for GroupWise Agents.
The HTTP web interface page, still works.

Resolution

Updating the OS to the latest patches has seemed to resolve the issue.

Workarounds:
1)  The snmp feature available on the HTTP web interface page, may still be used to get any desired values.  So for the MTA: http://<ip_address_of_MTA>:7180/snmp .  Even if the HTTP port for the MTA is changed, the address will still work as long as the port number is changed in the address accordingly.
2)  Telnetting to port 8052 may help clear out the problem.